If you cannot attend the Consulate in San Francisco in person for your passport application, the office is accepting applications by mail, followed by a video call. YOU WILL ONLY BE ISSUED with a temporary passport if you lodge your application by mail. The temporary passport will need to replaced using the extended PC8 application form (not the one page PC7 renewal form) within a year to avoid paying the full fee again. More information is available at: https://usa.embassy.gov.au/passport-applications-during-covid-19. The Consulate in San Francisco is still accepting passport applications in person by appointment only.